About Us

At USA Mortgage, our mission is the unrelenting pursuit of perfection, and we pride ourselves on the lending excellence and the superior level of service that our status as a mortgage bank enables us to provide.

USA Mortgage is a full service mortgage bank.

 

This means that USA Mortgage will see you through all aspects of the loan process from the time you meet one of our mortgage professionals to the day you sit at the closing table, and ultimately fund your loan with its own money—no waiting for the corporate bigwigs halfway across the country to cut your check! To borrowers and Realtors©, being a mortgage bank means you can expect a home financing experience free of hassles and headaches. The complete control means having in-house operations such as processing, underwriting, closing, and funding.
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Here at USA Mortgage, we follow a very organized and stable system to achieve the best results for you. We have created a routine on every file to be very efficient and accurate for your benefit. 

As our underwriters are reviewing the files, they may require additional information. The housing market is changing quickly, and this will add more guidelines and new documents to our lending department. We will be in touch with you regarding these conditions required. The goal is to get these back to the underwriting ASAP.

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Michael is knowledgeable, experienced and shared information without pressuring us to make a commitment before we were ready. We spoke with him approximately 6 months before applying. He remembered us when we set our appointment to apply for our loan. We had the option of using an app to apply, but met face-to-face for some last minute questions. Michael and Spencer are organized and responsive to questions and concerns throughout the process.read more
Tammie Wilson
19:51 21 Feb 20
Michael Vanella is professional, market savvy and reliable. He was on top of giving me updates and honest about what to expect in the mortgage process. His passion for the industry is made clear by the hard work he puts into finding the best rates. 10/10 would recommend for a first time home buyer with lot of questions and anyone who needs help with the endless amounts of tedious paperwork.read more
Sarah Beattie
20:20 13 Feb 20
Very knowledgeable and friendly. Justin was amazing at his job and always had the answer to what we needed next and got us over hurdles effortlessly. I would recommend him and USA mortgage to anyone looking for their serviceread more
david jones
13:03 01 Jan 20
Justin Lackey is great to work with! He made our first time home buying process as smooth as possible. He was always able to answer our questions and ensured everything was done right and on time! I would definitely recommend Justin Lackey and his team at USA Mortgage to anyone who needs a lender!Thanks so much for everything!!Rachal & Drew Owensread more
Rachal Burton
02:29 23 Sep 19
I just wanted to say how amazing Justin Lackey was when I wanted to buy a home. He walked me through all the loan types and answered any questions I had. He stayed on top of things, and was very easy to get ahold of. I highly recommend him. I really appreciate all he did for me.read more
Christine Burton
22:11 18 Sep 19
We used Michael Vanella with USA Mortgage for our conventional home loan. Mike kept us very well informed throughout the process. He answered every question I had promptly. I really felt like he had our best interest in mind. The process was very easy, as well. I am a very happy customer!read more
Lesley C
01:27 21 Aug 19
Where do I start? Casey’s diligence on my file was more than thorough and the results show. A very honest and hardworking agent that will guide you step by step throughout the process. His work is impressive. Anybody shopping for a mortgage needs to stop here. The level of customer service and caliber of work exceed the expectations.read more
Wesley Storrs
23:34 02 Jul 19
Justin Lackey and Kelly George did a great job walking us through the home buying process. They were very informative and helpful throughout the entirety of the loan process. Justin truly cares about what is best for each individual that is applying for a loan through him. Justin and Kelly made the home loan process as efficient and smooth as possible.read more
Benjamin Burgett
20:10 21 May 19
Casey was great. My wife and I were first-time home buyers, and Casey made the process easy and painless. He answered our endless questions throughout all times of the day, and he always kept us updated throughout the process. We will definitely refer Casey to everyone we know!read more
Calin Adams
13:46 30 Apr 19
I was pretty clueless about the home buying process as a first time home buyer. Justin Lackey with USA Mortgage in Columbia answered all of my questions and put my mind at ease! He has fantastic communication skills and consistently kept me updated on the progress of my home loan. He is a very nice, friendly person to work with. He even assured me he would continue to help and answer questions about my conventional home loan after we had closed on the home. I would recommend him to anyone looking for a home loan!read more
Kaitlyn Gebhard
18:38 19 Apr 19
Casey worked with us every step of the way. Was great at explaining the whole process to us and our best options. He always got back to us with a text or a call very quickly. I wasn’t even sure I was able to get a house. But after talking with Casey I was able to get my credit score to jump 150 points in three months. Enabling us to get a FHA loan.read more
Jesse Opel
22:19 13 Mar 19
Michael was fantastic to work with! He was always available via text, call, or email to answer any of our questions and if he didn't know the answer, he would find out in a timely manner. Being a first time home buyer is intimidating and Michael made this process a breeze. I would definitely recommend him and his coworkers to any friends or family of mine!read more
Rachel Dickey
01:57 28 Feb 19
Jim was great to work with! He really made the home buying experience easy. He was very quick with keeping me up to date on everything and letting me know what needed done so I could close on time. He made the whole home buying experience very pleasant!read more
Sierra Crawford
13:26 08 Oct 18
We recently purchased a new home and worked with Patricia Bonuchi. She was great to work with! She made us feel comfortable in asking any questions we had. She went above and beyond for us coming to our work or home to get things signed or to have a quick meeting with us to explain the process. Patricia is knowledgeable, helpful and efficient. She was an invaluable asset to our home buying process. Go see Patricia!read more
Laversa Siebuhr
14:45 31 Aug 18
Justin Lackey was extremely easy to work with. He shows a great level of compassion. He is extremely personable and professional. I would recommend him for a first time home buyer or anyone who has any mortgage needs. Top notch professional!!!!read more
Leesa Chrisco
00:33 24 Aug 18
Working with Michael at USA Mortgage has been a great experience. He answered our questions in a timely manner day or night and helped calm our fears during the ho e purchasing process. I would recommend him and USA Mortgage 100% to anyone who is looking for any of their home financing needs.read more
Melissa Hardaway
23:36 28 Jul 18
Justin Lackey with USA Mortgage in Columbia, MO was great to work with on financing a new house for us. Great customer service and very knowledgeable about the whole process. He made it fast and easy. We have not found our perfect house yet but Justin has been very patient with us and has answered all of our questions. I would not hesitate to refer him to all of our family and friends.read more
Lori Lackey
15:30 20 Jun 18
Robert Peery gave me courteous service and helpful advice throughout the mortgage lending process. I was approved for a mortgage refinance loan on my condominium and also a mortgage loan on a new home at a lower interest rate than I was paying before. Thank you USA Mortgage for making the second home that I bought a really pleasant experience. I enjoyed working with my real estate agent Patty, too.read more
Pierre Young
17:24 21 Jan 18
Michael and Dana went above and beyond for my family. They made the purchase of our first house happen even after being turned away from other lenders. Quick to respond to any questions even after business hours. I can never thank them enough. Highly recommended!!read more
Lindsie Neeley
14:34 03 Jan 18
I was very pleased with my experience at USA Mortgage. My loan officer and his staff were incredibly helpful throughout the whole process. They went above and beyond to ensure I was taken care of every step of the way. I highly recommend USA Mortgage to anyone looking to buy your future home!read more
Emily Connon
19:12 21 Dec 17