Testimonials



Columbia Regional Office
Tammie Wilson
19:51 21 Feb 20
Michael is knowledgeable, experienced and shared information without pressuring us to make a commitment before we were ready. We spoke with him approximately 6 months before applying. He remembered us when we set our appointment to apply for our loan. We had the option of using an app to apply, but met face-to-face for some last minute questions. Michael and Spencer are organized and responsive to questions and concerns throughout the process.read more
Sarah Beattie
20:20 13 Feb 20
Michael Vanella is professional, market savvy and reliable. He was on top of giving me updates and honest about what to expect in the mortgage process. His passion for the industry is made clear by the hard work he puts into finding the best rates. 10/10 would recommend for a first time home buyer with lot of questions and anyone who needs help with the endless amounts of tedious paperwork.read more
david jones
13:03 01 Jan 20
Very knowledgeable and friendly. Justin was amazing at his job and always had the answer to what we needed next and got us over hurdles effortlessly. I would recommend him and USA mortgage to anyone looking for their service
Rachal Burton
02:29 23 Sep 19
Justin Lackey is great to work with! He made our first time home buying process as smooth as possible. He was always able to answer our questions and ensured everything was done right and on time! I would definitely recommend Justin Lackey and his team at USA Mortgage to anyone who needs a lender!Thanks so much for everything!!Rachal & Drew Owensread more
Christine Burton
22:11 18 Sep 19
I just wanted to say how amazing Justin Lackey was when I wanted to buy a home. He walked me through all the loan types and answered any questions I had. He stayed on top of things, and was very easy to get ahold of. I highly recommend him. I really appreciate all he did for me.
Lesley C
01:27 21 Aug 19
We used Michael Vanella with USA Mortgage for our conventional home loan. Mike kept us very well informed throughout the process. He answered every question I had promptly. I really felt like he had our best interest in mind. The process was very easy, as well. I am a very happy customer!read more
Wesley Storrs
23:34 02 Jul 19
Where do I start? Casey’s diligence on my file was more than thorough and the results show. A very honest and hardworking agent that will guide you step by step throughout the process. His work is impressive. Anybody shopping for a mortgage needs to stop here. The level of customer service and caliber of work exceed the expectations.read more
Benjamin Burgett
20:10 21 May 19
Justin Lackey and Kelly George did a great job walking us through the home buying process. They were very informative and helpful throughout the entirety of the loan process. Justin truly cares about what is best for each individual that is applying for a loan through him. Justin and Kelly made the home loan process as efficient and smooth as possible.read more
Calin Adams
13:46 30 Apr 19
Casey was great. My wife and I were first-time home buyers, and Casey made the process easy and painless. He answered our endless questions throughout all times of the day, and he always kept us updated throughout the process. We will definitely refer Casey to everyone we know!
Kaitlyn Gebhard
18:38 19 Apr 19
I was pretty clueless about the home buying process as a first time home buyer. Justin Lackey with USA Mortgage in Columbia answered all of my questions and put my mind at ease! He has fantastic communication skills and consistently kept me updated on the progress of my home loan. He is a very nice, friendly person to work with. He even assured me he would continue to help and answer questions about my conventional home loan after we had closed on the home. I would recommend him to anyone looking for a home loan!read more
Jesse Opel
22:19 13 Mar 19
Casey worked with us every step of the way. Was great at explaining the whole process to us and our best options. He always got back to us with a text or a call very quickly. I wasn’t even sure I was able to get a house. But after talking with Casey I was able to get my credit score to jump 150 points in three months. Enabling us to get a FHA loan.read more
Rachel Dickey
01:57 28 Feb 19
Michael was fantastic to work with! He was always available via text, call, or email to answer any of our questions and if he didn't know the answer, he would find out in a timely manner. Being a first time home buyer is intimidating and Michael made this process a breeze. I would definitely recommend him and his coworkers to any friends or family of mine!read more
Sierra Crawford
13:26 08 Oct 18
Jim was great to work with! He really made the home buying experience easy. He was very quick with keeping me up to date on everything and letting me know what needed done so I could close on time. He made the whole home buying experience very pleasant!
Laversa Siebuhr
14:45 31 Aug 18
We recently purchased a new home and worked with Patricia Bonuchi. She was great to work with! She made us feel comfortable in asking any questions we had. She went above and beyond for us coming to our work or home to get things signed or to have a quick meeting with us to explain the process. Patricia is knowledgeable, helpful and efficient. She was an invaluable asset to our home buying process. Go see Patricia!read more
Leesa Chrisco
00:33 24 Aug 18
Justin Lackey was extremely easy to work with. He shows a great level of compassion. He is extremely personable and professional. I would recommend him for a first time home buyer or anyone who has any mortgage needs. Top notch professional!!!!
Melissa Hardaway
23:36 28 Jul 18
Working with Michael at USA Mortgage has been a great experience. He answered our questions in a timely manner day or night and helped calm our fears during the ho e purchasing process. I would recommend him and USA Mortgage 100% to anyone who is looking for any of their home financing needs.read more
Lori Lackey
15:30 20 Jun 18
Justin Lackey with USA Mortgage in Columbia, MO was great to work with on financing a new house for us. Great customer service and very knowledgeable about the whole process. He made it fast and easy. We have not found our perfect house yet but Justin has been very patient with us and has answered all of our questions. I would not hesitate to refer him to all of our family and friends.read more
Pierre Young
17:24 21 Jan 18
Robert Peery gave me courteous service and helpful advice throughout the mortgage lending process. I was approved for a mortgage refinance loan on my condominium and also a mortgage loan on a new home at a lower interest rate than I was paying before. Thank you USA Mortgage for making the second home that I bought a really pleasant experience. I enjoyed working with my real estate agent Patty, too.read more
Lindsie Neeley
14:34 03 Jan 18
Michael and Dana went above and beyond for my family. They made the purchase of our first house happen even after being turned away from other lenders. Quick to respond to any questions even after business hours. I can never thank them enough. Highly recommended!!
Emily Connon
19:12 21 Dec 17
I was very pleased with my experience at USA Mortgage. My loan officer and his staff were incredibly helpful throughout the whole process. They went above and beyond to ensure I was taken care of every step of the way. I highly recommend USA Mortgage to anyone looking to buy your future home!read more
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Kaitlyn Bloomer
21:37 03 Feb 20
The only thing we’d like to change about our experience with USA Mortgage, is I would love to have gotten the chance to meet with our lender face to face! My husband and I are first time home owners thanks to Kristen Harms! Kristen was incredible, working day & night to get us into the home we love! 🏡❤️read more
June Tyberg
00:43 31 Jan 20
USA Mortage agent Kristen Lynn Harms. Call her for all you home mortgage needs, first hand 🤚🏻 experience with her has been amazing 😉 I can’t explain in words how amazing our experience was. Answered questions in a timely manner. Returning calls or text same day even on weekends she went above and beyond to help us get into a home we found. So if your in the market for a home call USA mortgage she is in the Moberly Missouri office.read more
Drew Bartels
23:24 07 Oct 19
Kristen is the best to work with. I was to the point to give up on buying because of all the trouble we had. But she helped us threw it all. Making the buying a home process a little easier.
Paul Aeschbacher
20:45 28 Sep 19
Where do I start? Jeremy makes dreams come true. I had the absolute pleasure of working with Jeremy in securing a mortgage for my new home. Knowledgeable, professional, proficient, innovative, diligent and personable are some words that best describe working with Jeremy.From start to closing, the process was seamless. Jeremy posses a vast knowledge of various mortgage products and fitted me with a home loan that best suited the needs for my financial situation. I went through two mortgage bankers prior to meeting Jeremy. I can’t tell you how pleased I was to have found him. I was informed every step of the way. No surprises or unexpected issues. What I was quoted up front is what was delivered at the end. Jeremy listened and understood what I was looking for in a mortgage. He matched me with financing that worked much to my benefit.I would strongly and eagerly recommend Jeremy to anyone that is looking to secure a mortgage. Let’s face it, purchasing a home is a big deal. Having a mortgage banker that works towards your optimal success is the best asset one can have. Jeremy’s honesty and integrity makes him the go to guy for your home mortgage!read more
Analaura Blumer
11:47 04 Sep 19
Very highly recommend Kristen Harms. was a true pleasure to work with. she explained the process to us and stuck with us to the very end. she was patient and kept us up to date on everything.
Sherry H
14:42 22 Aug 19
ROCKSTAR lender!!! As a Real Estate Agent I have had the opportunity to work with Jeremy on multiple transactions. Jeremy responds so quickly even if it’s a message saying he’ll be in touch soon! Jeremy works beyond typical “hours” as he realizes many clients can only be in touch after others have closed up shop! Having someone that a client can send a quick message to & then follow up Face to Face with in our busy lives is so important!! Jeremy I appreciate you, your knowledge & your quick responses - Sherry Heddinghaus, Realtor w/Advantage Real Estate Moberly Missouriread more
Briana white
06:05 23 Jun 19
Jeremy was the best person I could have ever asked for to walk me through my first loan. He made sure I was comfortable and understood everything before moving forward. He was available at any time of the day or night for questions or concerns! If you can't meet in person, that's okay, because he makes a personal video just for you explaining everything step by step! I definitely reccomend Jeremy for all of your loan needs. If I ever need anything in the future I will definitely ask for Jeremy again no doubt! Thanks again for all your help!read more
Megan Kruse
01:46 22 May 19
Kristen was so helpful through this whole process! I submitted an application and she called me within minutes. She was so helpful and so knowledgeable about the lending process. She answered most of our questions before we even had to ask. She made a stressful process seem like a walk in the park!read more
Abby Anderson
17:40 20 May 19
Kristen Harms at USA Mortgage was phenomenal! This was our first home purchase and Kristen was fantastic about explaining the processes clearly. She answered all questions promptly and courteously. We had a vacation planned in the middle of the process and she was very adamant that we get what we could finished up before our flight as she didn't want us to be concerned about anything while we were gone, she wanted us to relax. In addition, it was very clear to me that she enjoys what she does because she was genuinely excited for us. I couldn't be happier with our choice to work with Kristen!read more
Azzy Stein
15:10 23 Apr 19
Kristen Harms has been absolutely amazing to work with! She answered all my questions, even my 10:30 at night ones because they were keeping me up! No matter the time of day or the question, she helped me understand every step of the home loan process. She has made everything super easy to understand and worked with us to make everything as simple and a easy as possible. Thank you so much for helping make buying a home a reality for us!read more
Michael Green
20:49 18 Mar 19
Kristen harms was on the ball getting our loan process started and finished! She was there every step with updates and answers to all my questions. Highly recommend!
Falicity Young
04:00 12 Mar 19
Kristen was amazing she worked so hard for use and got everything done fast and on time! She was absolutely amazing and helped use with everything she would answer her phone no matter the time or day for us if we had any questions! If you want someone who is wonderful and will do everything she can to get you the house of your dreams Kristen is the girl to use! We couldn’t of ask for a better loan officer!!?read more
nswartz1996
16:16 06 Mar 19
We worked with Kristen Harms here, and had an amazing experience. We were first time home buyers and didn't really have any idea about the process of buying a home, let alone the different loan programs. She was great about explaining everything and getting back to us at anytime day or night as well as getting everything done in a hurry. We started the loan process during a government shutdown and she was still on top of it with frequent updates and quick with requesting information and getting that info process as soon as possibleread more
Angel horton
11:55 20 Dec 18
Jeremy Johnson and his team are amazing. Jeremy is always available for questions no matter the day. Jeremy goes above and beyond for his clients. If your looking to buy a new home Jeremy is the guy to get it done.
Tony Petre
04:04 28 Sep 18
Kristen is a person who truly wants to help people. It's not about closing a loan with Kristen, she's about helping you get where you want to go. If you need a little guidance to get credit ready to make a purchase or prepared to make a quick close, Kristen is the person to call!read more
Barry Richardson
19:55 21 Sep 18
We recently closed on a new house thanks to the fantastic crew at USA Mortgage. Kristen Harms was professional and really easy to work with. We had been working with a couple other lenders, and they were super slow with everything. We contacted USA mortgage, was approved, made an offer, offer was accepted, and then 1-2 weeks after we placed our offer the other company reached out for more information. We said sorry, USA Mortgage was far superior, we're already halfway done. We'd probably still be waiting to move in with the other lender.... Highly recommend them if you're looking for a home loan. Kristen & Jeremy will take excellent care of you the entire way. Plus they got us a nice housewarming gift. ??read more
dfharms
17:59 29 Aug 18
I would highly recommend Kristen Harms to anyone buying a home. She is very knowledgeable and will make your loan process a very positive experience. She is available to answer any of your questions in a timely manner and is very trustworthy. Kristen of USA Mortgage in Moberly is great!read more
Josh Bennett
15:20 29 Aug 18
Jeremy works on every loan as if it his only one. Keeps you informed every step of the way. Jeremy and his Team go the extra mile taking on every aspect and getting it done quickly. My wife and I couldn't be happier with all that he has done for us.
Ryan Coulson
19:56 28 Aug 18
USA Mortgage in Moberly Mo. is the place to go if your looking for great service and your next home. I would strongly recommend Kristen Harms for all your needs!! Friendly, knowledgeable, and most importantly she knows what she is doing!! Keep up the great work Kristen and USA Mortgage!!read more
Macy Johnson
13:59 24 Aug 18
We had a great experience with USA Mortgage! Jeremy was very responsive to any and all questions we had throughout the application process. He made sure we understood every aspect of our loan details and he worked to ensure we received the best interest rate possible. He is very knowledgeable and we are very pleased with our experience working with Jeremy and USA Mortgage!read more
Amanda Badgett
21:31 12 Jul 18
Jeremy helped us secure our first home loan. He was very educational throughout the process. He was able to help us when everyone else told us our chances were slim. Jeremy and his team were fast and really put forth the extra mile durring our loan process. He made himself available for questions despite his office hours. We will recommend Jeremy and his team! Were glad we chose USA Mortgageread more
Tessa McCartney
23:16 02 Apr 18
I am VERY pleased with Jeremy Johnson at USA Mortgage! I HIGHLY recommend him! He worked as quickly as possible,was ALWAYS available for questions expecially to new home buyers like my husband and I! He helped us get to our house as quickly as possible!
Jenifer Bunch
14:46 21 Mar 18
Jeremy went above and beyond during every step of the loan process. He was very thorough and efficient. He worked closely with my realtor and always answered our calls and emails personally. He made us feel like we were his only clients because he was so attentive. He was very reassuring in sticky situations that arose and made the entire home loan process simple and easy. I would highly recommend Jeremy to anyone shopping for a mortgage and he would be my first and only call if I were ever in the market for myself again.read more
Vicki Adams
16:43 30 Jan 18
Jeremy helped us out a lot. He was very professional and was always available to us. Even nights and weekends. Jeremy always answered our questions promptly. I highly recommend Jeremy to others buying a home
Ryan Davis
01:02 30 Jan 18
Highly recommend Michael always answers every questions you have and goes above and beyond for you until your fully satisfied
Micheal Coats
14:10 25 Jan 18
After finding a home we loved, the previous company told us we would not qualified. We then reached out to Jeremy with USA Mortgage and was in our new home within a month. Thank you Jeremy. We love our new home.
Allison Laurence
20:18 24 Jan 18
You can easily rely on this company for all your home loan needs. As as Realtor I know Michael Vanella and his team will always go the extra mile to ensure a successful home purchase. His clear and timely communication allows for seamless transactions from beginning to end. The care and attention they give is second to none!read more
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Angela Crawford
13:14 28 Nov 18
Casey Cotton is a great lender! I have sent countless referrals to him, each of which he has done an amazing job for. He takes the time to visit with the clients about their needs and help them figure out what loan type is best for them. He is very meticulous with his work making sure each mortgage is the lowest payment per month for homeowners. I very highly recommend Casey and his company, USA Mortgage if you want the best mortgage lender in the game!read more
Debbie Kruse
03:42 22 Nov 18
Casey did an excellent job helping me with a refinance. He was very professional and answered all my questions in a timely manner. I would highly recommend him and his company.
Jason Reece
22:19 20 Nov 18
My experience was amazing and this was the first home i have ever bought. Everything was l as layed and made easy for me. Appreciate you guys making easy
Bridgette Farley
19:04 20 Nov 18
Casey Cotton at USA Mortgage is a great referral partner. He is excellent with communication, being honest and staying on top of things with everyone. He will work with all clients to help them get to where they need to be even if they cant buy at the time of application. He treats all people equal and fair no matter how much they are applying for. Great person and business personread more
ashley page
14:40 19 Nov 18
USA Mortgage Genuinely cares about people and helping to get them in to a home of their dreams! Even if you aren't 100% ready, they work with you to help you get there! I highly recommend them for your home loan needs! - Ashley
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Jessie Glover
22:16 22 Jan 20
Amanda and her whole team are awesome! They helped me with all the questions I had going into this being a first time home buyer. Very informative and helpful. Much appreciated!
Dewon Coke
13:57 27 Dec 19
Amanda and team were extremely friendly and communicated with me constantly through the process. Not once did I have to wonder what was going on or where everything was at because I was updated as we made progress Thanks for making this home buying process almost effortless on my end and thank you for all your hard work!! They made this process easy and worry free and worked hard to get me cleared to close BEFORE the date they agreed to!!Thanks Amanda and team!I would (and already have) recommend to anyone buying a home!!read more
Francisco Matos
13:51 25 Dec 19
Fast and wonderful service. Great mortgage process.
Amirah Koster
15:20 23 Dec 19
As a first time home buyer, I spent months doing my homework. Thankfully, Stephanie was there for me the entire time. Whether is was a simple hypothetical question, to explaining in great detail everything I needed to know. The closing process with Stephanie was very smooth and thorough.I couldn’t have stuck with a better mortgage lender. I highly recommend Stephanie Nelson!read more
Larissa Ivory
09:43 19 Sep 19
Stephanie is amazing at her job! She went above and beyond to make sure we got into our home! She’s hard working, diligent, determined, communicative and told us every step of this process. She didn’t give up on us, she worked late nights and many personal days. I am forever grateful to have worked with Stephanie and Kasey. Thank you for making my dreams a reality! If you have the opportunity to work with a Stephanie take it, you will not be disappointed. Forever thankful!read more
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WHITNEY FELTY
02:43 17 Feb 19
Amanda Eaton is SO knowledgeable when it comes to all things lending. I always know a client will be in good hands when I send them her way. Her team is insanely good!
Blake Deck
16:57 21 Apr 18
So fast and so helpful!! If you have loan question, Kelsey is the person to ask!!
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