Testimonials

USA Mortgage Home Loans
4.9
Based on 642 reviews
Chelsea Meldrum
Dylan was an amazing lender throughout the whole process! He was kind, educational, and supportive! He answered any questions we had and made sure we were comfortable! He really made the process seamless and took out all the stress of home buying! We had such a wonderful experience and would HIGHLY recommend Dylan without a doubt!!
Tanisha Caldwell
When I first started looking into homes and speaking with Jacksin Brawner , I had no idea what I was doing. Jackson has been helpful and easy to work with every step of the way. I'm excited to be purchasing my first home with his help!
Donna Temple
After a horrible experience with our personal bank several months back, we didn't have high hopes and had alot of anxiety about doing this process all over again, however this company was great! They kept in touch daily , let us know how everything was going and what to expect and we didnt have to jump through hoops or lose sleep worrying about anything. The were on top of it all and from the... time we called to get preapproval to buying the house and closing only took about a month. totally impressed .I would reccomend this company and Spencer Puchta to everyone . We really appreciate all this company has done to put us in our house quickly and stress free.read more
Marcel Martin
Unbelievably quick and easy! Micheal and Spencer were totally a dream to work with. For a first time home buyer or any sort of loan, I could not recommend them any higher!
Andrew Post
USA Mortgage has been great to work with purchasing a home the team has been very professional and helpful through the process definitely recommend them for a home lender
Crystal Linneman
Dylan at USA Mortgage has been very friendly and helpful during the loan process. He gets back to you really quickly when you have questions and answers all of your questions thoroughly. He knows his stuff!
Andrew Studley
Let me start by saying there were some bumps along the way but that is how this goes. What is important is how they were handled and I believe they were handled very well. In the end I am very happy with my decision to go with Michael and his team.
Lindsey Howser
Michael Vanella has been great to work with. You can tell he is a busy man but he takes the time to talk you thru every step and is always willing to answer your questions during your home buying process. DAS Acquisition Company got my FHA loan approved and the whole team was great to work with.
Hannah Levely
Michael Vanella and his team were AMAZING to work with! We are first time homebuyers and they went above and beyond to answer all of our questions and help us get the best deal. Michael was able to fix my credit and help me consolidate my cards, so that we were in a good position to buy. Even though our purchase fell through at the end (through NO fault on the lending side), Michael continued to... help us and work with us to make sure we were ready when the next home comes along. We are so incredibly grateful and we can't wait to work with him again in the future!read more
Lara Biehl
Dylan was so helpful, he took the time to work with us when no one else would. With a little patience he got ya approved and we are loving our new home!
Kieran Rich
Jacob Thomas and the team at USA Mortgage were so helpful with our first home purchase! We used the USDA program as it required very little out of pocket funds to get us in our home. The USA Mortgage team walked us through every step of the USDA loan documentation process and kept everything simple and straightforward. Thank you, Jacob Thomas, and USA Mortgage, for helping this dream come true!
Kierra Shawne
When I first started looking into homes and speaking with Shane Bratkowski , I had no idea what I was doing. Shane was helpful and easy to work with every step of the way. I'm excited to be purchasing my first home with his help!
Heidi Barnhouse
As a realtor with new clients, Jacob Thomas was amazing to work with on a complex transaction that required attention to detail in working through the loan process. Jacob not only worked the loan process, but he followed the whole home buying transaction. He truly cared about the well being of the clients and went above and beyond to make sure they were settling comfortably into their new home... even after the transaction closed. I have not yet worked with a lender who was so personally involved in the transaction and the clients- not just with their loan, but also with their overall satisfaction in their new home. He is extremely responsive, resourceful and knowledgeable. This is the lender for you! Give him a call!read more
Kendra Jackson
Jacob Thomas and the team at USA Mortgage made our first-time home buying seem easy! Our home was USDA eligible but after exploring all financing options with Jacob Thomas we decided upon the FHA home loan program to best suit our needs. The USA Mortgage team walked us through every step of the FHA loan documentation process and kept everything simple and straightforward. Thank you, Jacob... Thomas, and USA Mortgage, for helping this dream come true!read more
Odalis Valderrama
I am Very Proud to be a First Time Home Owner and thanks to Jacob Thomas and his team for helping me through this amazing Journey. He is a very great person and was always here for me when I needed to ask him questions about anything I needed. He is very helpful and I Highly recommend him to anyone that’s looking for a new home. Thank you so much for everything Jacob... 🙏🏻🔑🏠🥳read more
Amber Lynn
In just one month we went from Relocation notice, to homeless to we bought our DREAM home!!All thanks to Jacob and his team at USA Mortgage!They worked quickly and diligently to get us approved.Jacob was very helpful and knowledgeable about the VA program, and just all around, an awesome person to work with. Thank you all at USA Mortgage so much for helping us make our dream come true.P.s,... You guys, my fellow followers, my kitchen has a lazy Susan. 🥲 I've finally found the home I'll grow old in.Thank you Jacob and the team at USA Mortgage.read more
Cory Neal
Jackson with USA Mortgage was very helpful and patient with my wife and I, who are first time homebuyers. He was very knowledgeable and able to easily explain the whole process in terms that were easy to understand. Our loan was approved very quickly, within two weeks before closing.
Jestin Mcbride
Jacob and his team at USA Mortgage worked quickly and diligently to get us approved. Jacob was very helpful and knowledgeable about the VA program, and just all around, an awesome person to work with. Thank you all at USA Mortgage so much for helping us make our dream come true.
Charisse Smith
We tried on multiple occasions to work with both our bank and with credit unions to get a home loan that we could use to improve our financial situation. Unfortunately, our past financial struggles made it difficult for us to qualify for the very loan that would help us improve it. Until we were referred to Dylan. He was able to evaluate our entire situation, both past and current, and gave us... the opportunity to explain why we had struggled in the past and how our situation had changed completely and were now actually a great candidate for a loan, even if our credit score was not the greatest. Dylan and Amy were amazing to work with. They answered every question, explained anything we didn't understand, and never left us hanging or feeling out of the loop. They helped us get into the financial situation we actually deserved.read more
Mary M
At first I thought our dreams of owning a home were unattainable. When we were connected with Jackson he worked so hard to make our dreams of owning a home a reality. He's very kind and professional. I would highly recommend him to everyone looking to buy a home!
tim null
I was a first time home buyer and they helped me with everything without me being stressed out they got me into my dream home i would highly recommend them to anyone
kim linnenbringer
Zach at USA mortgage was incredible to work with! Throughout the whole process, Zach kept us informed about our loan status and information needed. He worked with our crazy schedules answering texts and sometimes calls well outside if his normal hours. If he said he would do something, he got it done.Mid way through, our loan structure required a change that should have pushed our closing back... by at least a week. Zach and the team at USA Mortgage worked hard to make sure we closed on our original date.While the team kept us well informed, USA Mortgage also has an amazing app. Any time I had a question, the app would always be current and I could see exactly what status our loan was in or if any additional information was needed. If we had not purchased our forever home, we would definitely be keeping USA Mortgage, and Zach on speed dial! Strongly recommend using this amazing Team when purchasing a home.read more
Trevor Cullum
Very good at communication, and they made sure that I had help every step of the way. Any questions that I had were answered as soon as possible, and I was able to close on my first home with the help of Michael and his team.
Thomas Patrick Plumlee
Dylan, …changed my life. I now own the home of my dreams, with a V.A. Loan, no money down. All due to Dylan. He contacted me. I learned everything, and have a beautiful house, due to his fateful call.Dylan is not only helpful, also quite thorough. Explaining everything so eloquently, I rarely had any questions.Dylan also always answered my emails very quickly, when I did need his... attention.I quite confidently recommend anyone looking for a home, loan to seek Dylan’s expertise.Thomas Plumleeread more
Courtney Twenter
Michael was wondeful at helping me buy my first home! He quickly got me preapproved and worked with me on my timeline. Spencer then helped me even more! The anxiety of buying my first home hit me, and Spencer was there to take my calls every day. He always made time for me to answer questions or calm my anxiety. Both humans were fast at responding to me and always were available. Thank you guys... so much for really looking out for me and closing on my house quickly!read more
Olivia Molloy
Dylan Morgret went far above and beyond to assist me in securing a home loan. I was very impressed with his level of professionalism, exceptional customer service and immediate attention to my needs.
Kaleeagh Thomas
Micheal did an awesome job, by helping my family own our home. He took time and assessed our financial situation and made adjustments where it was needed, to allow us to live in the area we wanted and also in the house of our choice. Micheal and his team are number one . If he can make my family’s dream of owning our own home a reality. This A, team can surely do it for you also.
Jason Taylor
Michael and his team have bing really good to my wife and I in finding a house to call home they was very professional in there job and finding the best deals we will recommend USA Mortgage thank you for all great work Appreciate it
Lauren O’Neill
Zach was awesome! He was always available to answer our calls and questions. He went above and beyond to help us get exactly what we needed in this crazy market. 10/10 would recommend Zach Brown!
George Burnash
Michael, Christy, Peyton and the rest were an amazing help throughout the entire process. We were first time buyers working with USDA and they guided us through every step, made the whole process easy, and were there to answer every question we had. Both our realtor and our title company commented as well on how amazing they were throughout. We are very grateful and would highly recommend them.
Kyle Asbury
My wife and I are first time homebuyers and Michael Vanella and the USA Mortgage team were great to work with. He answered all messages promptly (often times in the evenings and on weekends). He has made the homebuying process so easy, and made sure we were ready to go for conventional loan closing. We highly recommend!
JESSICA FARTHING
I first was connected with Dylan when I was looking at a property out of my price range on Zillow. Dylan did not pressure me into finding the perfect house or getting into the loan without having a solid plan in place. As the perfect property came to be, he helped me through every step with my preferred method of communication which is text due to my busy lifestyle. He made excellent suggestions... along the way of how to put myself in the best financial position to lock in my dream home. He kept me well informed before each step, and it was very easy to trust him. I’m so thankful to have found him during the most expensive investment of my life.read more
Angela Hochstatter
Bob we would like to thank you for all of your help in obtaining our mortgage over the last few months. You made it easy and we both felt the closing went very well. The fact that you either answer your phone or return messages timely is worth everything! It takes the frustration out of the process. Hopefully it will not be long and we will be calling you for a refinance to lower interest... rate!!Mark & Angie Hochstatterread more
Amanda Hayward
Dylan and Amy were instrumental in getting our family into the perfect home for us!! They really went above and beyond, especially with me being a first time buyer with crummy credit! We can’t thank them enough!!!
Rob Steiner-LaRoue
Dylan and Amy were awesome. Being a first time buyer I didn’t have a clue of what to expect. They walked me through everything. They were very responsive with emails and texts. I highly recommend them if you are wanting to buy a house.
Don Steiner-LaRoue
Dylan and Amy were the best. They were on the ball and kept us in the loop with everything we needed to do. They pushed our loan through without any issues. Being a first time home buyer Dylan and Amy always kept us up to date Very kind, friendly and non-judge-mental
Haley Weiss
Erica was lovely to work with. She was prompt and answered all questions we had, and she seemed genuinely excited and happy for us in our home buying process. It was great to speak to someone who didn’t just treat us like a commission.
lacey minard
Dylan was very helpful with the whole process from start to finish. Any questions I had he answered promptly and for my closing costs way down. As a first time home buyer I was very anxious about the whole process and he really eased my mind the whole way through. Very quick and effective. Would recommend to anyone buying a home!
Zack
Dylan goes above and beyond for everyone he works with! He’s helped my whole family get a house, he never gives up and if something doesn’t work he continues to try things! Dylan has helped me for over 6 months to be able to get my first house! I would recommend anyone to Dylan! Dylan answers any questions you have!
Monica Cannon
Just closed on my first investment property.. the process was fast and customer service was awesome. Couldn’t have done it without Dylan or Amy I really appreciate you guys, keep up the good work!!
Key Realty Group
Mike, with USA mortgage is great mortgage broker his company and team, align with my real estate brokerage perfectly.What is truly great is their knowledge and speed in closing with multiple programs for diverse investors/borrowers.My referrals are well taken care of and always happy. They get the best loan for their unique situation.Our brokerage has referred 100's of clients, from all... over the country. Mike, specializes in investment properties and turnkey investments. After, we tried him in that arena he absolutely knocked it out the park with my traditional clients, whether self employed or W2ed they always closed on time and happy.So if you shopping for a loan no matter what type I personally recommend you try Mike. Might save you thousands and time...If your another Real Estate Company looking for a reliable referral I him found in Columbia MOread more
Cleo Smith
My journey started out kinda rough looking at lenders. My first lender didn’t seem interested in helping didn’t reach out to me at all. Second lender was better but pre approved me before knowing if all my finances were in order. Then I reached out to Michael and told him about my experience and he did a 360 for me not just for my loan but getting all my financial stuff in order before I was... totally approved! This has been the best experience for me! He has always kept in touch through text, email, and calling. He helped me open up my budget to be able to be in a better financial place! I can’t thank him enough for all he has done for me getting this all lined out!! If your looking for an amazing lender and experience definitely ask for Michael he will go above and beyond for you!read more
Brandie Colbert
Michael and his team are the absolute best! I am a first-time home-buyer and wasn't sure if I would be able to buy a home this young. The process of buying a house has always scared me, but Michael and his team made it so easy! Michael talked me through the process, answered all my questions, and always communicated what was going on with my loan! I now own a home and couldn't be happier!!... Michael is friendly, easy to communicate with, and makes the entire process a piece of cake! I will forever be recommending Michael and his team! Thank you, Michael!! We couldn't do this without you!!read more
Braedyn Hausdorf
Michael with USA Mortgage really helped us with our USDA loan. As first time homebuyers we really needed help with the process and he was everything we needed. Would definitely recommend!
Kevin Munro
Michael A.Vanella and USA Mortgage are the Best. They go out of their way to get you into the Home that you are needing. From start to finish they will guide you through the process and make sure you are informed the whole way. Their knowledge of the Market and Financial Market puts them at the Top. I would Recommend using them if you are in the Market for a Home.....
Christine Durigano
Being a first time home buyer Shane made sure he answered all my questions and concerns. This is an amazing company. Shane has walked us through the home buying process and stood by our side to make sure we got the house we wanted.Thank you usa mortgage and Shane Bratkowski.
Miranda Wilson
Michael and his team at USA Mortgage was AWESOME to work with. They all went above and beyond for us in our unique situation. Will definitely use them again!!
Joshua Elder
Great mortgage company, this is the 3rd time I have used Mike & USA Mortgage and his team are great to work with! If you are looking for a great mortgage company then call Mike!
Charles Nelson
Michael and his team did a fantastic job helping me as a first time home buyer. They helped answer any and all questions promptly and helped me purchase my first home!
Angela Williams
See Shane Bratkowski for all your home buying needs. As a first time home buyers we had no clue about the process. It can be very overwhelming and we wanted to give up many days. Shane worked hard, kept the faith and encouraged us. He stayed in it with us until the end. We were blessed beyond measure by his expertise.
Kevin Rice
We worked with Michael Vanella and his team at USA Mortgage for applying for a home loan. They did absolutely amazing! I never thought that I would actually get approved because of my credit score, bankruptcy on my record, and the factor that it was a mobile home. Not only did they get us approved for an FHA loan, but we were approved with lower interest rate, mortgage payment, and closing cost... than we could have ever expected! Michael, Taylor, and Spencer took the time to help with any questions we had even if it wasn't just about the loan. Start to finish our loan process took 2 months. I highly recommend Michael Vanella at USA Mortgage to anyone looking at getting a home loan or trying to refinance their home.read more
Jong Bum Kim
Working with Michael Vanella and his team was very pleasant, smooth, and helpful throughout the home buying process. Since the first conversation in April, he has provided warm explanations, shared easy-to following guidelines, and replied to our sprouting questions. Kimberly Holsinger in Michael’s team was also very supportive. Strongly recommend his team!
Savannah Gilmore
Michael Vanella and his team are great! These loans are not simple, and our case was a bit complex, but they delivered. He went above and beyond to get us in our home. I would highly recommend him and his team to anyone. He answered my calls, he answered my questions, and they walked us through the process. We are thankful!
Bethaney Jackson
We worked along side of Michael Vanella and team with USA Mortgage for our first ever home loan. He and his team made this transaction so smooth and easy!! I cant thank them enough for guiding us through the process, answering any questions we had and more!! 10/10 would highly recommend for your next home loan needs!!! THANK YOU!!!!
Jennifer Price
Michael and his awesome team were incredibly amazing. They helped me every step of the way. They made the entire process so easy for me. I would highly recommend them to any of my friends and family. They are truly the best!!!
Amy Estill
Michael Vanella, and his team were amazing! We had almost given up hope of qualifying for a mortgage, and they went above and beyond to see that we were. I would definitely recommend them and USA mortgage.
Worship Pastor Wright
Michael and his team was incredible the entire home buying process. He stayed in touch and assured us he could get us done when no one else could. Our closing cost was much lower than it was going to be. We will buy our vacation home from Mike and USA mortgage in the future. We highly recommend USA Mortgage for you and your family.
Brenna Smyrniotis
Brandon Barns is amazing to work with he has a compassion for individual circumstances and walks you through the process with patience and will do anything he can to help! I can tell he really cares about helping people. Especially confused 1st time home buyers like me!
Angelica Stonehocker
Very easy people to talk to. Definitely helped us rush through the process for the time frame we needed due to moving to a different state all the while being professional and ensuring things were on track. They understood our situation and were proactive!
Anna Bias
Would highly recommend Michael and his team to anyone looking for a home. They made it so stress free and took care of everything for us. Responded in a quick manor to any questions we had and took initiative to keep in touch with us even after hours and weekends.
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