Testimonials



Quentin Bell
We worked with Michael At USA Mortgage after trying to refinance with a different company. It was a night and day difference. Michael looked at the issue we were having with the previous company and thought of a solution instead of just saying oh... well like the previous company did. He knows his stuff and I would not hesitate again to do business with him. Keep up the great work!!!read more
Dillon Shoemaker
Justin Lackey with USA Mortgage is top notch! Justin went above and beyond to help me with my home buying experience. He communicated things effectively and easily. He also helped explain all aspects of the home buying process since this was my... first time. We are able to close exactly on the set date with no worries or anxiety. Working with him was more than a pleasure. I would STRONGLY recommend Justin Lackey to anyone that is interested in a loan!read more
Cedric Lakes
Michael was attentive, extremely knowledgeable, and upfront. He kept me appraised throughout the process. There were some challenges on time, but Mike worked it out and it all came together without a hitch. He was an indispensable resource on all... the "little" nuances of home buying. My family could not have made a better choice!!!!!!!!!read more
Chantese Shaw
Thank you for helping me become a homeowner. This is a dream come true. Michael and his team worked long and hard for me to bring everything together. Thank you.
Cameron Aho
Dylan Morgret truly takes the time to make sure that you feel knowledgable about everything regarding your loan. He is very responsive and always willing to answer any questions that you have. He makes sure that you feel comfortable navigating the... water of purchasing your first home which takes so much stress out of the process. Dylan is a class act and I would recommend him to anyone looking to purchase a home or refinance.read more
Jill Salmon
Brandon was excellent to work with at USA Mortgage. He made our house refinance quick & painless, and we will save thousands of dollars with our new low interest rate.
Keith Null
Had a very good experience with Justin on my refi. Everything was excellent. He always goes that extra Steptoe help you in any way possible.
Steve Hopkins
Brandon Barnes was an excellent agent for us and walked us through every step. We highly recommend him to anyone wanting to refinance or obtain a first mortgage.
Chey Deck
Just closed a deal with Justin Lackey and a client of mine. Smooth sailing with excellent communication.
Steven Sedgwick
USA Mortgage was amazing to work with throughout my loan process, especially Justin!! He was just absolutely amazing. Very informative, enthusiastic and motivational! Made sure I knew everything that was going on, always stayed in touch with updates... and if I had any questions at all he was very knowledgeable, honest and if he wasn’t quite sure about something, he would get me the answers extremely fast! I seriously couldn’t have asked for anyone better to work with when it came to Justin and USA Mortgage.read more
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Nishant Patel
Familiar, local touch with home lending. Instead of big names that can only get customer service on the line. Easy to talk with, communicate, and get a hold of. Definitely use this place if you want a local touch
Jamie Hein
Hands-down, this was the easiest process I've ever had to endure when it comes to purchasing a home. Michael was available at ANY time that a question was posed to him and his responses were spot-on. Kudos to him. USA Mortgage is lucky to have him.
Chey Deck
I recently bought a property through USA Mortgage, & Justin Lackey helped me as my mortgage broker. He helped me understand the process from beginning to end and led the way to a successful closing! I couldn’t be happier & cant wait to do it again!
Hal Senpai
Michael was extremely helpful is helping us achieve our dream of owning our first home. He walked us through the entire process step by step.
Jaymee Thomas
This is the second time I’ve used USA Mortgage and once again I am thrilled with the entire transaction. Michael always takes the time to answer any questions or resolve any issues. I will always highly recommend USA Mortgage!!
Jesse Opel
I used USA mortgage for my first home mortgage and it was great. Then worked with them again for a refinance. Once again they knew exactly what to do to jumpstart my credit.They answered every question I had quickly and accurately. It was such a... smooth process. I’ll use them every time I need them!read more
Jordan Null
10/10 would recommend Michael as your LO. He makes the process less stressful and is very knowledgeable in the field. He made my first home buying process feel easy.
Melinda Hunter
Our lender has proven again that they are best in the business. Michael is extremely knowledgeable, detailed and a pleasure to work with.
Jake Hunter
You will not find a better Mortgage company in the area. Mike and his team helped us go from a very difficult situation three years ago, to a financially friendly loan and payment today. It was a lot of hard work for he and his team, but he always... kept me in the loop when it was time to refinance. I will be forever grateful for what they've done for us. I highly recommend them, especially if you feel you have needs outside the "normal" loan process.read more
Jaycob Riley
Highly recommended. Good interest rate. Excellent communication. Michael was very helpful. Especially with this being my first time purchasing a home. There were things I did not understand or have ever encountered. Michael and his team were... patient, understanding, and helpful with all the questions and things I needed to help me understand the process of buying a home. If I had a question Michael had an answer. Morning, day, and, evening hours he was available to help. I very much recommend him and his team. In the future if I need a lender. Michael Vanella is who I will call.read more
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Paxton Jobe
My partner and I are first time homebuyers and were having issues with another institution trying to take advantage of us. We were referred to Jeremy and his team and we are so grateful to have found them. They are extremely upfront, honest and... realistic about the financial aspect of buying a home. This team has such a knowledgeable staff who will go the extra mile to get you the best loan option available. I highly recommend working with Jeremy; he is so professional, friendly and willing to put in the work to get you into a home. 5/5 stars doesn't even do them justice.read more
David Williams
Jeremy is super friendly and easy to work with. He goes into great detail about all the information you need to know. He makes everything easy to understand so you don’t feel overwhelmed. He works very hard to help you in any way to achieve your... goals even if it means he has to put in 3x the amount of work. Jeremy truly cares about his clients and I highly recommend working with him if you’re in the market for buying a house.read more
Jeffrey Curry
Jeremy and his team are amazing! He made the process easy and fun. He gives excellent recommendations and truly cares about the people he’s working with! Whether you’re a first time home buyer or going through the process again, you have to use... Jeremy at USA Mortgage!read more
Briar Hoffman
Jeremy and Brooke were great to work with. They answered all my questions and concerns. They got me approved quickly and made the process easy. I couldn’t have asked for a better experience for my first house loan.
Robert Davis
Jeremy did a great job with a quick turnaround on a mortgage quote that was highly competitive. I really appreciated his professionalism and outstanding customer service and would highly recommend reaching out to him to see what he can do for you!
Jess McNear
Jeremy and his team are AWESOME! They work fast and around the clock to provide the best service of anyone we have worked with!
Aimee Dossey
Jeremy Johnson has been A-Mazing through this whole process! He has been available to answer any questions we have, remembers details, has an amazing sense of humor, down to earth and cares as if he were family! I couldn't have imagined anyone... better to guide us through this process for the first time! HIGHLY recommend Jeremy to be your guide in the mortgage loan journey!!read more
Dezhi An
Jeremy and his team did a great job on our first home purchase! Great communication and always there to answer questions. Stress free process for us and closed on time.
Rachelle Jennings
USA Mortgage was great to go through! Our lending officer, Kristen Harms was wonderful to work with! We always had questions and she answered them! She work with us through every step. I would recommend this lender!
Janice F
Kristen Harms was wonderful to deal with as a first time home buyer. She made sure I understood all aspects of the home buying process. Kristen was easy to communicate with and was available by phone, text or email quickly. I could not have... gotten through this process without her guidance. She calmed my nerves and made sure I had all the information I needed to make decisions in the process. She puts high expectations on herself and that puts the buyer at ease since she is on top of the entire process for you. Thank you so much Kristen!read more
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Annie Skinner
Mike Vanella was really helpful and went the extra mile to make sure I got a loan that works for me! Thanks Mike!
Lawrence Simonson
Working with Michael Vanella from USA Mortgage on my home loan was a great experience. Everything was very easy and smooth. He and his team were always quick to assist when I had questions and made things simple.
Ty Gramling
Michael Vanella at USA Mortgage was very knowledgeable and made every effort to get the deal done to my satisfaction. He made himself available well beyond normal business hours and answered all the many questions I had. Would do another deal with... him.read more
Matt Batye
Wanted to thank Michael and the whole crew at USA Mortgage for being able to get this refi completed. I'm not sure what we would have done without your help
Elizabeth Batye
Mike was a gem to work with! Due to Covid-19 this year, everything seemed to take so much longer yet his patience and wizard powers made our refi come together beautifully. He and the whole team at USA Mortgage were awesome to work with and were... always available for absolutely anything we needed. I can’t wait for the opportunity to recommend them to everyone!read more
Jane T
This year it took quite a long time to get the re-financing process done this year. Because of Covid-19 everything is slow in speed. I really appreciate Michael in US Mortgage and the whole team who helped with my refinancing in every steps. I feel... really grateful to them. 🙏👍👍👍.I will definitely write and US mortgage the highest reviews because I really got lots of help from all of them! 👍👍👍First of all, comparing with other loan officers or loan companies. Mr. Michael and his team has the most professional knowledge and expertise to help their customer to smooth every loan steps.Second, they could get customers lower rates😆👍. I asked another loan company earlier before I contact Mr. Michael in US Mortgage because I thought they were the same company. I was confused that the other loan company was a branch or sub-company. But i was wrong they were totally different companies. The other company gave me a 3.5 rate. I googled online and I figured out there were lower rates around but they don't do anything lower than 3.5 for refinancing. But with US Mortgage I got 2 point ** rate😀. If you google you will know that 2 point ** rate is the lowest you could ever get with any loan company throughout whole United States. (Lots of loan companies will NOT give low rates for their costomers. They just don't do it for you.) Shop around then you will know here is the best👍.Third, Mr. Michael and his team here are trustworthy and they reply to customers questions almost immidiately (as soon as they could for you). They all patient to help me and try their best to assist me get all the documents that required by the underwriter.On the contract the agents in the other loan company are hard to contact and they never pick up the phone for any questions.😝I feel here with Mr. Michael in US Mortgage and his team there's a more powerful and helping hand💪 reaching out to help customers. I feel very happy and I feel i can trust and depend on them😀👍👍👍 and I got my loan😄.In a nut shell, I will definitely recommend Mr. Michael and his team in US mortgage for everyone i know. If i know anyone wanted a loan or refinance a loan. I will recommend them. As they all awesome and fantastic 😀👍👍👍.Mr. Michael and the team is like a most trustworthy friends we could ever get help from😄 in the loan/refinancing field.I want to thank Mr. Michael and the team in US Mortgage again🙏🙏🙏👍👍👍. Without them all I can't get it done in my expected way. Giving my thousands of thanks to them!Best regards to you all!read more
Kathy Moran
Michael Vanella and his team at USA Mortgage were fantastic to work with.  Michael stayed in contact with us through every step of the process. He went above and beyond to help us overcome obstacles on the way to purchasing our home.
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Kelley Klor
We have worked with Jared twice, and both experiences have exceeded our expectations. Jared is easy to work with, communicates well, and makes a complicated process seem like no problem at all. I would highly recommend Jared and USA Mortgage for... your home buying or refinancing experience.read more
Chris Camara
We recently used Jared Jones with USA mortgage and wouldn't have used anyone else. Honest and responsive and took time to explain every question I had. I would definitely recommend him to anyone.
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J Fiori
Great experience! I would highly recommend Jonathan to anyone who's looking for a home loan or refinance. It's the 2nd time I've used him to close a loan and I couldn't ask for a better experience... You wont find a better person.
Courtney Cochran
Jonathan was very professional and was able to provide valuable knowledge about the loan process. As a first time home buyer, it was comforting to know how hard he was working to get my loan to closing. He made the process seamless and stress free.... I would highly recommend him to other buyers and would use him again in the future for my home buying needs.read more
Emmie Huffman
Eric Boyt was super helpful during this process. Could not of asked for better customer service!! The best hands down. He was always available for all our needs an questions!! He showed he cared about us as a family not just a number. We would... absolutely recommend Eric!read more
Michael Lee
I have purchased pre-owned homes in other locations, but this was the first new home purchase. Addy Burgi and her team worked with us to overcome some credit issues and get us into the new home at a very affordable rate. We couldn't be happier... with Addy and her team!!read more
Shonna Clark
Best customer service I have ever received! Literally, if you don't know what you are doing, don't know where to start, don't understand finances, don't know how to raise your credit score, don't know who to trust....Look no further. Stephanie... Nelson was wonderful to work with and went above and beyond what I have ever seen a loan officer do. She works hard for her pay check and makes the buying process easy.read more
Brandy Crump
Addi always replied in a timely manner, and was available after hours to answer my questions. She truly went above and beyond! She made me feel like I was her only client. I highly recommend Addi and we will be using her again!!
Brooke Pruett
Eric and his team are spectacular! From the very first phone call to after the closing of the home, Eric and his team guided and communicated with us every step of the way to ensure the loan process was smooth and seamless. Eric is very... knowledgeable and keeps the best in mind for the client. He works diligently to ensure the home buying process is enjoyable and not stressful. Thank you for helping our family purchase our new home!read more
Julia French
Highly recommend this great group of group mortgage lenders. They work very closely with you throughout your whole process to make it a very easy and seamless process. I want to thank Amanda Eaton and her team again for all their hard work.
Jessie Glover
Amanda and her whole team are awesome! They helped me with all the questions I had going into this being a first time home buyer. Very informative and helpful. Much appreciated!
Dewon Coke
Amanda and team were extremely friendly and communicated with me constantly through the process. Not once did I have to wonder what was going on or where everything was at because I was updated as we made progress Thanks for making this home buying... process almost effortless on my end and thank you for all your hard work!! They made this process easy and worry free and worked hard to get me cleared to close BEFORE the date they agreed to!!Thanks Amanda and team!I would (and already have) recommend to anyone buying a home!!read more
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Whitney Felty Dwyer
Amanda Eaton is SO knowledgeable when it comes to all things lending. I always know a client will be in good hands when I send them her way. Her team is insanely good!
Blake Deck
So fast and so helpful!! If you have loan question, Kelsey is the person to ask!!
Holly Tang
Great service with very competitive rate, Kris An is professional and very responsible to take care of my case.
Gina Khine
Kris An is very knowledgable, professional, trustworthy & friendly. Always available to answer any question and he came up not only with answer but with recommendations and better options too!! My second time working with him. The whole process was... very smooth. Thank you Kris & your wonderful team!!!read more
Annie Kauffman
I've heard horror stories about buying houses, and as this was our first home purchase I came in a bit worried. We worked with Kris An, who was there every step of the way. He explained everything in great detail, laid out options and... recommendations, updated us frequently, and kept everything running smoothly. I knew he was only ever an email or phone call away, and the entire process was truly so much better than I could have ever expected. Kris - we can't thank you enough!read more
yubin zhao
If you ask for refinance your mortgage, Kris is the guy you can trust with. Whole process is smooth and efficient, he is eager to answer any questions that you concern and always try to find the best rate for you. Highly recommend.
Rob Blumenstein
I have known kris An with USA Mortgage for a few months now since he got settled in bolingbrook. Being a licensed agent that is always in need of a mortgage broker Kris has quickly become my go to broker. Kris is always available to answer any... questions I might have rather it be with a clients mortgages or for myself. He is extremely detail oriented and knows the ins and the outs of the business like no one i've worked with before. Do yourself a favor and give Kris a call today, rather it being your first loan or your 50th... Kris An with USA Mortgage is the man for the job.read more
Michael Irwin
Kris guides and answers all our questions and doubts promptly through the process of our loan. He makes us comfortable, and he is trustworthy and we won't hesitate to refer him to other friends and family!
Billy Hearth
We recently refinanced through Kris An and USA Mortgage. Kris made the entire process easy. Anything we needed to do, he let us know and kept us informed throughout the process. Amidst of the COVID-19 pandemic, I had been hearing that refinance... closings were taking a long time from start to finish. This was not the case with Kris. I actually expected for the process to take longer. Kris was also great at explaining the lending market and the factors impacting rates. I would recommend Kris for any mortgage needs.read more
Christopher Yllescas
I've worked along side Kris An in anther retail environment. Choosing him to help with my refinance was an easy decision! He was great with customers while I was working with him, so I knew that being a customer of his was going to be a great... experience, and it was. Choosing to work with Kris An will ensure your home purchase/refinance will be easy and stress free.read more
Ilker Ersoy
Kris An has been very professional and friendly through the whole process of refinancing. He is always available, easy to reach, and is willing to answer any questions we have had in detail. I highly recommend him without any reservations.
Ian Erwin
I met Kris while working out at the same gym in Columbia, Mo. Over the past few years he became a good friend and I wouldn’t want anyone else to help me understand how everything works and discuss purchasing my first home! Hardworking and always... puts his clients first. Connects to people so there is a comfort in working with him. Definitely recommendread more
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